Strategies for De-escalation and Improving Mental Health

In this part 3 of the JCLA Business Speaker Series: Resources for Building Resiliency during Uncertain Times, please join Mandy Fauble, director of Clinical Care Services at UPMC Western Behavioral Health at Safe Harbor in Erie, Pennsylvania. She will present strategies for helping customers who may be agitated about following safety measures, such as wearing a mask. Fauble, who has a Ph.D. in Social Welfare, will also offer tips for keeping or achieving good mental health during challenging times.

Mandy Fauble, Ph.D., LCSW, Director of Clinical Care Services at UPMC Western Behavioral Health at Safe Harbor in Erie, PA

Dr. Fauble has been with Safe Harbor since 2002. Her areas of focus include serious and persistent mental illness, trauma, and crisis intervention. Dr. Fauble is the project director of both federal and state grant projects addressing the opioid epidemic's impact on women and families across Erie, Crawford, and Venango Counties. She has been a faculty member at Mercyhurst University since 2005, and an assistant professor at Edinboro University of Pennsylvania since 2012, and is a certified trainer of Applied Suicide Intervention Skills Training (ASIST) and Question, Persuade, Refer.